Santa Clara University
School of Engineering
Web Design and Engineering Major
Graduation Date: June 2022
Profile
As a graduate of Santa Clara University with a BS in Web Design and Engineering, I am strongly interested in creating customer-centric experiences that combine technology and interactive design. I developed project management and front-end development skills through various internships, research assistantships, and campus events.
As part of the Disney College Program, one of my most memorable experiences was working as an Attraction Operations cast member at Star Wars Galaxy’s Edge Rise of the Resistance in Walt Disney World. I learned a lot from working in a fast-paced and dynamic environment and gained valuable insights into how Disney creates immersive and engaging guest experiences.
With a keen eye for detail and a strong foundation in design principles, I am eager to collaborate with dynamic teams to bring innovative and immersive experiences to life. My goal is to leverage my skills in project management and my firsthand experience in guest-centric operations to play a pivotal role in shaping the future of themed entertainment and media.
Below is a quick list of a few of my skills:
Education
Honoka'a High and Intermediate School
Summa Cum Laude Diploma, Valedictorian, CTE Honors
Graduation Date: May 2018
Work Experience
Management Development Program
Mauna Lani, Auberge Resorts Collection | September 2023 - Present
Disney College Program
Walt Disney World Hollywood Studios | January 2023 - August 2023
- Attraction Operations at Galaxy’s Edge, specifically operating Rise of the Resistance.
- Ensured that operations ran safely and efficiently in the field while showcasing individual technical ability, team strategy, and problem-solving skills.
- Immersed guests into the Star Wars universe and ensured guests enjoyed a safe and memorable experience.
- Performed opening and closing attraction procedures with accurate documentation.
Event Technician, Audio and Visual
Encore Global | September 2022 - December 2022
- Troubleshoot audio, lighting, automation, video, and projection systems for the Hilton Waikoloa Village and the Four Seasons Hualalai resorts.
- Related technical information to clients in a manner consistent with their technical expertise with A/V technologies.
Media Services Assistant
Santa Clara University | September 2019 - June 2022
- Delivered day-to-day IT services and training, troubleshot issues, and provided after-hours support for IT projects and special events (including video conferencing for hybrid events).
- Gather meeting and presentation materials. Set-up and strike all meeting needs and technology for a variety of collaboration spaces.
- Daily maintenance of all technical equipment to ensure all media devices are operational and functioning properly ranging from, but not limited to, Apple/Windows devices, projectors, microphones, speakers, and video cameras.
Research Assistant
Santa Clara University EPIC Lab | June 2020 - March 2021
- Assisted Dr. Julia Voss and Dr. Navid Shaghaghi with the TailorEd Project which measures the return on infrastructural investment in student learning.
- Led a team of 10 student researchers to conduct user interviews, build user personas, scenarios, and user journeys.
- Developed and designed a user interface to accurately and easily display collected data using Figma and Adobe XD.
- Categorized images that will be used to train a machine-learning algorithm that will analyze the learning activities captured in a dataset of 60,000+ classroom photographs.
User Experience and Web Development Intern
SCU Leavey School of Business | March 2020 - June 2020
- Improved the business school’s website including website hierarchy, layout adjustments, and search engine optimization while following university style guides and design specifications.
- Conducted user research through user interviews and usability testing to understand the needs, preferences, and struggles of target users.
- Analyzed data usage patterns and user feedback using Terminal4 and Google Analytics.
- Prepared and presented designs and interactive prototypes to internal teams and key partners.
Extracurricular Activities
Asian & Pacific Islander Student Union (APSU)
Santa Clara University | January 2021 - June 2022
- Student organization that promotes fellowship and unity among APIA students and students interested in Asian and Pacific Islander cultures.
- Public Relations Officer (June 2021 - June 2022)
- Create documentation including task lists, milestones, contact lists, project calendars, and promotional material.
- Captured accurate and concise notes from weekly board meetings and relaying key information to club members in order to promote and highlight upcoming events.
- Helped set up for all presentations and provided updates to PPT and Keynote presentation decks.
Alpha Phi Omega - Eta Alpha Chapter
Santa Clara University | April 2019 - June 2022
- Professional service fraternity that strives to serve others both on and off campus.
- Contributed over 115 hours of service to the Santa Clara community.
- Previously acted as and VP of Operations (2020) and Public Relations chair (2021).
- Pledge Educator (June 2021 - June 2022)
- Facilitated and planned Recruitment Week, including building presentations and coordinating events.
- Implemented a 7-week pledge process consisting of instruction with regards to Fraternity and chapter history.
- Organized meetings for project planning, service, fellowship, and leadership events, and an organized Pledge/Active interaction program.
- Attended all Pledge meetings and all mandatory Pledge events.